Privacy Policy

At AŹA, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when using our website, services, or interacting with our brand. We adhere to applicable data protection laws and regulations to ensure the security and confidentiality of your personal data.

Information We Collect:

  • Personal Information: When you make a purchase, register an account, or subscribe to our newsletter, we may collect personal information such as your name, email address, shipping address, and contact details.
  • Payment Information: When processing payments, we collect billing information, including credit card details or other payment methods. Please note that we do not store your payment information and use secure third-party payment processors to handle transactions.
  • Website Usage Information: We collect non-personal information about your interactions with our website, such as your IP address, browser type, device information, and pages visited. This information is used for analytical purposes to improve our website's functionality and enhance your browsing experience.

    How We Use Your Information:

    • Order Processing and Fulfillment: We use the information you provide to process your orders, communicate with you regarding your purchases, and deliver products or services.
    • Customer Support: Your information helps us respond to your inquiries, provide assistance, and offer personalized customer support.
    • Marketing Communications: With your consent, we may send you promotional emails or newsletters to keep you informed about new products, special offers, and updates. You have the option to opt-out of these communications at any time.
    • Website Improvement: We analyze website usage information to enhance our website's performance, optimize content, and customize your browsing experience.

      Information Sharing and Disclosure:

      • Third-Party Service Providers: We may engage trusted third-party service providers to assist us in delivering our services, such as payment processors, shipping partners, or marketing platforms. These service providers have access to your personal information solely for performing their functions on our behalf and are obligated to protect your data.

      • Legal Compliance: We may disclose your information if required by law, legal process, or governmental request, or when we believe it is necessary to protect our rights, enforce our policies, or respond to fraud or security issues.

      Your Rights and Choices:

      • Access and Correction: You have the right to access, correct, or update the personal information we hold about you. You can do so by contacting our customer support team.

      • Opt-Out: If you no longer wish to receive marketing communications from us, you can opt-out by following the unsubscribe instructions provided in our emails or by contacting us directly.

      Updates to the Privacy Policy: We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this Policy periodically to stay informed about how we collect, use, and protect your information.

      If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us via our email: customerservice.aza@gmail.com

      By using our website or services, you acknowledge that you have read, understood, and agreed to the terms and conditions of this Privacy Policy.

      Last updated: June 2023